Return Policy

<h5>1. General Policy Due to the perishable nature of roasted coffee, all sales are considered final. We do not accept returns for change of mind, preference or incorrect grind size selection once the product has been opened or used.</h5>2. Damaged or Defective Products If your order arrives damaged, defective or incorrect, you must notify us within 48 hours of delivery. Please provide:<ul><li>Order number</li><li>Description of the issue</li><li>Clear photos of the product and packaging</li></ul>Upon verification, we will offer a replacement or refund at our discretion.3. Shipping Issues We are not responsible for delays caused by courier services, customs or incorrect shipping information provided by the customer. However, we will assist in tracking and resolving shipment issues where possible.4. Order Cancellations Orders can be canceled only if they have not yet been roasted or dispatched. Once roasting has begun, coffee is dispatched cancellation requests cannot be accommodated.5. Non-Returnable Items<ul><li>Opened coffee bags </li><li>Coffee Grounds</li><li>Products stored improperly after delivery</li><li>Clearance or discounted items (unless defective)</li></ul>6. Refund Method Approved refunds will be processed via the original payment method or as store credit within 5–7 business days.

1. General PolicyDue to the perishable nature of roasted coffee, all sales are considered final. We do not accept returns for change of mind, preference or incorrect grind size selection once the product has been opened or used.

1. General Policy
Due to the perishable nature of roasted coffee, all sales are considered final. We do not accept returns for change of mind, preference or incorrect grind size selection once the product has been opened or used.